Do I need to provide anything to you in advance of our session?When you sign up for a session you'll fill out a short intake form that will ask you for the link to your resume / portfolio / online profile (e.g. LinkedIn) and anything else that would be helpful in preparing for our session. My goal is to help you craft the best strategy and approach to selling yourself and your work, and my ability to review your content in advance will ensure that we are able to really maximize our time together!
Why are your packages not aligned to a specific timeframes (e.g. 2 months, 8 weeks, etc.)?I want you to move at the pace that works best for you, so my session packages only have expirations dates and are not tied to specific week or month timelines. This way, we can meet as frequently as you'd like to get the transformation you desire. You also won't be roped into a multi-month contract that you may not need once you get that next job!
What happens if I need to cancel my appointment?I totally understand that life happens and you might need a minute to regroup! So, if you need to cancel, you will be fully refunded (minus the 3% payment processing fee) as long as you cancel prior to the 24 hours before your scheduled appointment date and time. (See next question for more details on the cancellation timelines.)
Will I be charged if I cancel less than 24 hours before the appointment?Yes, and there are two reasons for this. One is that the fees charged not only cover our session together, but also include my advance time reviewing your content so I can come to our session completely prepared and ready to maximize your time. I begin prepping for our session 24 hours in advance so I've already begun working for you! The second reason is that my business is based on 1:1 time spent with my clients, and if a last-minute cancellation happens it doesn't allow others to book that time-slot or get my full advance-preparation that will ensure a successful session. If you have questions or concerns about a cancellation please reach out to me directly through my contact form.
What if my session package expires?I totally understand that life gets crazy sometimes, and appointments need to be moved. Just email me if you want to extend your package. And if your package expires before we complete our sessions, and we can probably work something out if it's within a 30 days of the original expiration date.
What happens if we run out of time in a session?I make every attempt to maximize our time together to help you achieve the goal stated on your intake form, but sometimes we do run out of time. I will confirm your goal with you at the beginning of the session to ensure that we are both striving towards the same outcome, and will keep us on track. However, since these conversations can become very detailed, I cannot guarantee that we will cover every single thing you wish to discuss in our first 50 minutes together. So, if you feel like you have a LOT you would like to go over, you may want to book more than one session in advance to reserve the time on my calendar. (Please also see the questions above regarding cancellation policy.)
Do you guarantee a specific outcome from your services?My role is to support and assist you in reaching your own goals, but I cannot guarantee a specific outcome as your success depends primarily on your own effort, motivation, commitment and follow-through. I cannot predict and I do not guarantee that you will attain a particular result, as results will differ for all individuals. Each individual’s results depend on his or her unique background, dedication, desire, motivation, actions, and numerous other factors. Please see disclaimer copy below for further information regarding guarantees or warranties and contact me if you have further questions or concerns.
Can you tell me what salary or hourly rate I should be asking for?Wellllll..... no. I can't tell you exactly what you should be making. But I can certainly help you think through your negotiation strategy and how to confidently approach the conversation, but as I am not an attorney, accountant or financial advisor, I cannot give you financial advice. This includes suggesting how much you should ask for during a salary negotiation. The information provided directly by me is not intended to be a substitute for professional legal or financial advice that should be provided by your own attorney, accountant, and/or financial advisor. For further information regarding financial advice, please see the disclaimer below.
What types of payments do you accept?I accept all major credit cards (Visa, Mastercard, AMEX, Discover, etc.) directly through my site as soon as you book! Easy-peasy.
The website is owned by Jamie Roberts and Sunny Day Studio LLC.
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My role is to support and assist you in reaching your own goals, but your success depends primarily on your own effort, motivation, commitment and follow-through. I cannot predict and I do not guarantee that you will attain a particular result, and you accept and understand that results differ for each individual. Each individual’s results depend on his or her unique background, dedication, desire, motivation, actions, and numerous other factors. You fully agree that there are no guarantees as to the specific outcome or results you can expect from using the information you receive from me directly or on or through this Website.
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I am not, nor am I holding myself out to be a doctor/physician, nurse, physician’s assistant, advanced practice nurse, or any other medical professional (“Medical Provider”), psychiatrist, psychologist, therapist, counselor, or social worker (“Mental Health Provider”), registered dietician or licensed nutritionist, or member of the clergy. As an Intuitive Business and Success Coach, I am not providing health care, medical or nutritional therapy services, or attempting to diagnose, treat, prevent or cure any physical, mental or emotional issue, disease or condition. The information provided in or through my Website pertaining to your HEALTH OR WELLNESS, EXERCISE, RELATIONSHIPS, BUSINESS/CAREER CHOICES, FINANCES, or any other aspect of your life is not intended to be a substitute for the professional medical advice, diagnosis or treatment provided by your own Medical Provider or Mental Health Provider. You agree and acknowledge that I am not providing medical advice, mental health advice, or religious advice in any way. Always seek the advice of your own Medical Provider and/or Mental Health Provider regarding any questions or concerns you have about your specific health or any medications, herbs or supplements you are currently taking and before implementing any recommendations or suggestions from our Website. Do not disregard medical advice or delay seeking medical advice because of information you have read on this Website. Do not start or stop taking any medications without speaking to your own Medical Provider or Mental Health Provider. If you have or suspect that you have a medical or mental health problem, contact your own Medical Provider or Mental Health Provider promptly. The information contained on this Website has not been evaluated by the Food and Drug Administration.
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I am not an attorney, accountant or financial advisor, nor am I holding myself out to be. The information provided directly by me or contained in this Website is not intended to be a substitute for legal or financial advice that can be provided by your own attorney, accountant, and/or financial advisor. Although care has been taken in preparing the information provided to you, I cannot be held responsible for any errors or omissions, and I accept no liability whatsoever for any loss or damage you may incur. Always seek financial and/or legal counsel relating to your specific circumstances as needed for any and all questions and concerns you now have, or may have in the future. You agree that the information on our Website is not legal or financial advice.
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From time to time, I may promote, affiliate with, or partner with other individuals or businesses whose programs, products and services align with mine. In the spirit of transparency, I want you to be aware that there may be instances when I promote, market, share or sell programs, products or services for other partners and in exchange I may receive financial compensation or other rewards. Please note that I am highly selective and I only promote the partners whose programs, products and/or services I respect. At the same time, you agree that any such promotion or marketing does not serve as any form of endorsement whatsoever. You are still required to use your own judgment to determine that any such program, product or service is appropriate for you. You are assuming all risks, and you agree that I am not liable in any way for any program, product or service that I may promote, market, share or sell on or through my Website.
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You are permitted to use our website for your own purposes and to print and download material from this website provided that you do not modify any content without our consent. Material on this website must not be republished online or offline without our permission.The copyright and other intellectual property rights in all material on this website are owned by us or our licensors, and must not be reproduced without our prior consent. No part of this website may be reproduced without our prior written permission.
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